There are so many ways to be a part of the team at Historic Denver and the Molly Brown House! Positions, both paid and volunteer, keep the many facets of our work running.
We currently have two open positions, Visitor Experience Manager and Preservation Services Manager, see below for full descriptions.
Title: Visitor Experience Manager (FLSA Status: Full-time / Exempt)
Reports To: Vice President & Museum Director
ABOUT HISTORIC DENVER
Historic Denver is the foremost voice advocating for Denver’s historic and cultural assets, working every day to promote and protect Denver’s historic places and spaces and the stories they tell about Denver’s diverse residents and communities. In addition to owning and operating the Molly Brown House Museum, Historic Denver conducts educational programming and events, leads walking tours, provides technical assistance to owners of historic properties, and holds preservation easements on more than 70 of Denver’s most beloved buildings.
THE OPPORTUNITY
Historic Denver is currently hiring for a Visitor Experience (VEX) Manager position. We are looking for a people-centered professional responsible for ensuring that every guest enjoys an exceptional and mission-aligned experience. In this role you will oversee ticketing and admissions, retail sales, and front-line visitor services staff at our flagship property, the Molly Brown House Museum, as well as at the Daniels & Fisher Clock Tower experience. This VEX Manager position is a chance to make a significant impact at two of Denver’s top tourist destinations, one a leading women’s history-focused historic house museum, and for a community-led preservation advocacy and immersive history organization.
THE ROLE
Visitor Experience & Operations
- Manage daily front-of-house operations, including admissions, retail sales, visitor assistance, and supervision of visitor services staff.
- Ensure a consistently welcoming, accessible, and visitor-centered experience aligned with the organization’s mission and values.
- Oversee online ticketing systems, third-party sales platforms, and related web content to ensure accuracy and ease of use.
- Maintain clean, safe, and well-presented visitor-facing spaces in accordance with institutional standards.
Retail & Earned Revenue
- Lead merchandising for the Museum Store and Clock Tower, including product selection, display, resets, and sales tracking.
- Train staff in product knowledge, suggestive selling, and upselling to support earned revenue goals.
- Coordinate daily cash handling, deposits, reconciliation, and inventory control in partnership with the part-time accountant; oversee annual inventory counts.
Staff & Volunteer Leadership
- Supervise and schedule 6–8 part-time visitor services staff; support a volunteer host and guide corps of approximately 50 individuals in collaboration with senior staff.
- Recruit, onboard, train, and evaluate front-line staff and volunteers, emphasizing customer service, accessibility, safety, and interpretive excellence.
- Support staff and volunteer retention and contribute to efforts to expand and diversify the volunteer program.
- Foster a positive, respectful, and inclusive team culture rooted in continuous learning and shared accountability.
Institutional Collaboration
- Serve as a key liaison between visitor services, retail, and other departments to align scheduling, programming, and visitor-facing initiatives.
- Act as a knowledgeable resource on museum exhibitions, programs, events, the Clock Tower, and local cultural attractions.
- Participate in regular staff, planning, and cross-departmental meetings and contribute to organizational priorities related to audience development, accessibility, and community engagement.
THE CANDIDATE
Experience and qualities of the idea candidate are set out below:
- 3–4 years of retail, customer service, or volunteer management experience required; museum or nonprofit experience strongly preferred.
- Demonstrated success with supervising staff and/or volunteers in a public-facing environment.
- Strong customer service skills with a commitment to inclusive, accessible practice.
- Mid-level competency in Microsoft Office Suite, WordPress, and CRM systems.
- Experience with point-of-sale systems, ticketing platforms, and basic financial and inventory procedures.
- Please share with us if you are bilingual (Spanish/English).
- A passion for arts, culture, and history—and a knowledge of and appreciation for Denver’s heritage.
COMPENSATION
Historic Denver will offer the successful candidate a competitive salary within the range of $51,000 to $53,500. The successful candidate will also be eligible for retirement and healthcare benefits, paid vacation and sick leave, and an employee-match SIMPLE IRA plan after year one.
HOW TO APPLY
Preference will be given to candidates who send a resume and cover letter to amalcomb@mollybrown.org by the end of the day, Tuesday, February 10, 2026.
REQUIREMENTS
This is a full-time position required to work Sunday – Thursday in-person at the Molly Brown House Museum (1340 Pennsylvania Street) and at the Daniels & Fisher Clock Tower (1601 Arapahoe Street). After a 90-day on-boarding period, and dependent on weekly staffing schedules and needs, this position will be eligible for 3-5 work from home days per month.
Physical Requirements
Works requires physical exertions such as walking, standing, lifting, carrying or similar activities. This work requires walking or standing to a significant degree. This position requires using multiple flights of stairs to a significant degree.
Equal Opportunity Employer
Historic Denver is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, or any other status protected by state or local law.
Title: Preservation Services Manager (FLSA Status: Fulltime / Exempt)
Reports To: Senior Director of Preservation Advocacy
ABOUT HISTORIC DENVER
Historic Denver is the foremost voice advocating for Denver’s historic and cultural assets, working every day to promote and protect Denver’s historic places and spaces and the stories they tell about Denver’s diverse residents and communities. In addition to owning and operating the Molly Brown House Museum, Historic Denver conducts educational programming and events, leads walking tours, provides technical assistance to owners of historic properties, and holds preservation easements on more than 73 of Denver’s most beloved buildings.
THE OPPORTUNITY
Historic Denver is currently hiring a Preservation Services Manager responsible for overseeing existing preservation programs. This role will focus on providing resources to owners of historic properties and supporting existing preservation programs. The Preservation Services Manager will oversee a robust preservation services program that provides technical assistance, grant writing, and grant management to partner agencies and owners of historic buildings.
THE ROLE
Preservation Easements
- Oversee Historic Denver’s Easement Program including more than 70 preservation easements and communicate with the owners of all easement properties.
- Bi-annual easement inspection and managing easement inspection interns and volunteers charged with visiting each property and preparing condition reports.
- Serve as the primary conduit for the easement program, to include accepting new easement properties, as well as fielding requests for alteration to existing Historic Denver easement properties that occur throughout the year, and maintain all related files
- Manage the Contractor Resources List for the organization and keep updated
Grant Writing and Grant Management
- Seek grant funds from the Colorado State Historical Fund and foster new partnerships for future grant opportunities.
- Prepare project concepts, write grant applications, and manage grant projects, which require strong organizational skills to monitor and report financial progress
- Oversee contractors, review proposed work, and communicate with the funder and property owner. maintaining all related files.
Historic Property Research and Advocacy Support
- Research to produce newsletter articles, reports for internal and external use, and advocacy efforts, which need to be clear, concise, and written for a general audience.
- Research related to demolitions, Section 106 review, potential designations and neighborhood history o Assist with Providing content for the organization’s newsletter and electronic communications o Provide support for outreach events, including occasional tours, forums, neighborhood events and fundraisers
Historic Denver Action Fund and Historic Home Loan Fund Programs
- Primary point of contact for community members and external organizations seeking to access the Historic Denver Action Fund and Historic Home Loan Fund programs
- Create and maintain current and accurate public-facing information on the programs o Manage internal governance and facilitate the review and determination of applications
THE CANDIDATE
- Experience and qualities of the idea candidate are set out below:
- A Bachelors or Masters degree in historic preservation, architecture or planning, history or related field with knowledge of historic preservation values, techniques, and resources.
- Experience with local and national register designations
- Historical and property history research experience.
- Strong communication skills and comfort with public speaking.
- Excellent written and verbal acuity, with strong record-keeping and organizational skills. o Can work closely with an internal preservation team and volunteers, and support Board committees o An ability to work effectively with external community partners and stakeholders.
- Past work in a political environment, including interaction with elected officials.
- Adaptable problem-solving skills to respond to urgent issues.
- Please share with us if you are bilingual (Spanish/English).
COMPENSATION
Historic Denver will offer the successful candidate a competitive salary within the range of $57,500 to $60,000. The successful candidate will also be eligible for retirement and healthcare benefits, paid vacation and sick leave, and an employee-match SIMPLE IRA plan after year one.
HOW TO APPLY
Please send a resume and cover letter to jay@historicdenver.org by the end of the day, Friday, February 13th, 2026.
REQUIREMENTS
This is a full-time salaried position requiring no less than 40 hours per week. Work takes place both in the office and across the metro area at historic structures and sites. Occasional weekend, early morning and evening work is required.
Physical Requirements
Works requires physical exertions such as walking, standing, lifting, carrying or similar activities. This work requires walking or standing to a significant degree. This position requires using multiple flights of stairs to a significant degree.
Equal Opportunity Employer
Historic Denver is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, or any other status protected by state or local law.
EQUAL OPPORTUNITY EMPLOYER:
Historic Denver is dedicated to the principles of equal employment opportunity. We prohibit discrimination against applicants and employees on any basis protected by applicable federal or state laws including, but not limited to race, color, national origin or ancestry, religion, creed, age, gender, pregnancy, sexual orientation, gender identity, transgender status, or gender expression, marital status, political affiliation or political service, military or veteran status, or disability.